Privacy Policy — NextTeam

1. Who we are

NextTeam is a youth soccer team management application operated by Vantage Labs LLC, a Kentucky company. This policy explains what information the app collects, how it is used, and who can see it.

2. Who uses the app

Accounts in NextTeam are held only by adults: parents, guardians, and team coaches. The app is not directed to children, and children do not create accounts or use the app directly.

3. Information we collect

Account information. When you create an account we collect your name, your email address and authentication credentials. If you sign in with Google or Apple, we receive your name and email address from that provider (or an Apple private-relay address if you choose one). Your name is shown to your team, including on the messages and reactions you post. We do not receive or store your password for those services.

Guardian contact information. A parent's or guardian's name, email address, and phone number where provided, entered by the team's coach on the player's record so the team's coaches can reach you. We also keep a copy of each team member's name and account email in the team's member and contact lists.

Player information. Entered by the team's coaches: the player's name, date of birth, team assignment, jersey number, and attributes relating to soccer participation and ability, such as position, dominant foot, skill ratings, coach observations and notes, attendance, and playing time. Parents and guardians do not create or edit player records; when you ask to join a team, or to add a child, you type your child's name so the coach can match your request to the right player.

Messages. The app includes a team message board. We store the text of messages you post, your name as the sender, the time they were sent, and any reactions you add, and we deliver them to the other authorized members of that team. If you report a message, we store a copy of it, the name of the person who posted it, and your reason, for the team's coaches to review.

Push notification tokens. If you enable notifications, we store a device token so the service can send you alerts about your team's schedule, messages, and attendance requests.

Calendar subscription link. If you ask the app for a calendar link, we create a private web address and store it with your time zone. Your calendar app uses that address to download the events of every team you belong to, from 30 days ago onward: team name, title, date and time, location, notes and status. Anyone who has the link can see those events without signing in, so treat it like a password. You can reset it in the app at any time, which stops the old link working. A team's events disappear from the feed after you leave that team, and the link stops working when you delete your account. Calendar apps may keep showing events they have already downloaded.

Technical information. Basic diagnostic and crash data, including device model, operating system version, and error reports. Crash reports are tagged with your internal user ID so we can tell whether a problem affects one person or many. This is used only to find and fix defects. It is collected through Firebase Crashlytics, which keeps it for 90 days.

We do not collect precise GPS location, we do not collect player photographs, we do not collect payment information in v1, and we do not use the app's data for advertising. If we ever offer photo upload, we will update this policy before any photo is collected.

4. How we use information

We use the information to create and maintain accounts, display team rosters and player information to authorized team members, allow coaches and guardians to communicate about team activities, send notifications you have enabled, and diagnose technical problems.

5. Who can see player information

Player profile information — including date of birth, skill ratings, coach observations, notes, and guardian contact details — is visible only to the coaches of that player's team. Parents and guardians do not have access to roster records or player profiles. Other team members can see a player's name and jersey number in game lineups and game events. Each parent's or guardian's attendance replies — the children's names and their answers — are visible only to that parent or guardian and the team's coaches.

Parents and guardians see team-level information: the schedule, the team message board, their own attendance replies, and live game information such as score, status and lineups.

Vantage Labs LLC personnel access stored data only as strictly necessary to operate, support, or troubleshoot the service.

6. Who we share information with

We do not sell personal information, and we do not share it with advertisers or data brokers.

We use Google Firebase, a service of Google LLC, for authentication, database storage, server functions, web hosting (including the calendar feed), push notifications, remote configuration, app integrity checks (App Check with Play Integrity on Android and App Attest or DeviceCheck on iPhone), and crash reporting. Data is stored on Google Cloud infrastructure and handled under Google's terms as our service provider.

We may disclose information if required by law, or to protect the rights, safety, or property of our users or of Vantage Labs LLC.

7. How long we keep information

We keep your account information for as long as you have an account. Team information — the roster, schedule, game history and messages — is kept for as long as the team exists, until a coach deletes the team or deletes a player from it.

When you delete your account (in the app on Android or iPhone, or by emailing us), we delete your sign-in account, your profile and push notification tokens, your roles and memberships on every team, your link to any player as their guardian, your join requests, and your calendar link. Some information is kept, because it belongs to the team or to other people:

• Messages, reactions, reports and coach moderation records you were part of are kept, and your name on them is replaced with “Deleted user”, usually within minutes. The message text is kept, a report keeps its copy of the reported message, and an internal user ID that no longer belongs to any account stays attached. Notifications already delivered to other members' devices still show your name.
• Your replies to attendance requests stay in the team's attendance records under that internal ID.
• Player records and guardian contact details a coach entered stay on the team's roster until the coach deletes the player or the team, or you ask us to remove them. Deleting a player removes their profile, ratings, notes and statistics; their name and jersey number stay in past game lineups and game events, and in past attendance replies (visible only to the parent or guardian who answered and the coaches), until the team is deleted.
• Teams you coached, and the records you created for them, stay with the team under your internal user ID.
• Crash reports and server logs can contain your internal user ID; crash reports are deleted after 90 days and server logs after 30 days.
• Deleted data can remain in our database backups (a 7-day recovery history and weekly backups kept for 28 days) for up to about 4 weeks.

The full list is on our Account Deletion page.

8. Security

Data is transmitted over encrypted connections (TLS) and stored encrypted at rest by our cloud provider. Access is restricted by server-side security rules so that signed-in users can read data only for teams they belong to; access ends within about an hour of leaving a team. Your calendar link is the one exception (see section 3). No system is perfectly secure, but we take reasonable measures appropriate to the sensitivity of the information involved.

9. Children's information

Because the app is used by adults on behalf of youth players, information about a child is entered by the team's coach in the ordinary course of managing a team roster: the child's name, date of birth, jersey number, position, skill ratings, observations and notes, attendance and playing time. A parent or guardian supplies the child's name when asking to join a team, and answers attendance requests for each child. Only adults may hold an account: our Terms of Service require every account holder to be at least eighteen, so we do not knowingly allow anyone under eighteen, including children under thirteen, to create one.

A child's player record is visible only to the coaches of that child's team (see section 5); other team members see the child's name and jersey number in game lineups and game events; an attendance reply for the child is visible only to the parent or guardian who gave it and the team's coaches. The record stays on the roster until a coach deletes the player or the team — deleting a parent's own account does not remove it. A parent or guardian may ask the coach to correct or delete it, or contact us to review, correct, or delete information about their child.

10. Your choices and rights

You may access and update your account information in the app, request a copy of the information we hold about you, request correction of inaccurate information, and request deletion of your account and associated data. You can delete your account yourself in the app (Profile, then Delete account; on Android, Profile is available once you belong to a team, and otherwise you can email us); section 7 explains what deletion removes and what it keeps.

To submit an account or data deletion request without using the mobile app, visit our Account Deletion page or email support@nextteam.app.

11. Changes to this policy

We may update this policy from time to time. If we make material changes we will notify you in the app or by email. The date at the top reflects the most recent revision.

12. Contact us

Vantage Labs LLC
Kentucky, USA
Email: support@nextteam.app